Man Cries On Social Media For Help As ¢97,000 He Transferred From Hubtel To Bank Account Mysteriously Vanishes With No Traces 

A man has gone public with his frustration after a GH₵97,000 transfer from his Hubtel account to his bank has reportedly remained unresolved for over a week, with neither Hubtel nor his bank taking clear responsibility for the hold-up.

Speaking via a self recorded video, he explained that the funds have been stuck since September 14, 2026, prompting him to first reach out to his bank for clarity. According to him, the bank pointed the finger squarely at Hubtel, saying the platform was responsible for the delay rather than any issue on their end.

Determined to get to the bottom of it, he said he has visited Hubtel’s office multiple times since, only to be met with the same runaround each time. He claimed the company deals with such matters strictly through its agents rather than a direct customer service representative, and each visit ended with assurances that the assigned agent would handle it.

Despite the repeated promises, he says nothing has changed, the money remains untouched, and no resolution has been offered.

For a sum as significant as GH₵97,000, the ongoing back-and-forth has left him increasingly frustrated, with the transfer still sitting in limbo more than a week after it first got stuck, and no clear timeline in sight for when, or if, it will be released.

Watch the video HERE.